Frequently Asked Questions

HostHaunt is a leading web hosting solutions company. We offer Premium hosting, cloud, dedicated server and managed services.


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Frequently Asked Questions

Below you’ll find answers to the most commonly asked Web Hosting questions.

General Questions

Shared web hosting is simply when one server hosts multiple customers. This is the most common and cost effective option for web hosting, and something we excel at truth be told. Our shared web hosting servers are configured for maximum security and performance relative to the number of customers, and types of websites, being hosted. In other words, there’s no need to give any thought to the other websites on the same server as you; we’ve got all that handled.

Our web hosting are instantly deployed using our billing system. If instant setup fail for any reason, we will setup within 24 hours.

You can upgrade or downgrade your hosting plan anytime without downtime or service interruption. If you are not sure which plan will be most suitable for you, we recommend to start small and scale your way up. Anyway, if you are about to host a well-established website, we recommend going with the HostHaunt Turbo  Packages for an optimal experience.

No, we do not suspend accounts for resource overuse. All clients can monitor their resource usage in real-time via the hosting account control panel. If your website requires more resources, our team will send you a notice with a detailed report and suggestions on how to optimize your website for better resource utilization or possible upgrade options.

Yes, you can upgrade your plan any time without any downtime. Upgrading your plan is easy and free, scale up at any time from your dashboard with a click of a button.

We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.

Transfering from another host? Our expert support team is standing by to transfer your site from your old host. You can read our Transfer Policy here

Yes, we do offer automated daily backup using Jet Backup, with 7 restore points. And you’re in full control of when your daily backups take place. Restore a clean version of your website – or recover a single file or folder – with just one click.

Every shared hosting account has its own Control panel via which you can create and manage your website, emails and FTP accounts. The FastCloud Plus and FastCloud Turbo hosting packages provide you with an extra option to add additional domains and create independent websites managed via a single control panel without the need to purchase a second hosting package.

By signing up with us, you are not bound by any contract. In other words, you can cancel your service anytime. Still, we provide subscription periods for our hosting services which are prepaid. However, if you are not happy with the service, you can always cancel your subscription.

Yes, we have a 7 days money back guarantee. If you are not happy with the service during your first 7 days you can cancel, and we will provide with a refund – no questions asked.

Yes, we have a 7 days money back guarantee. If you are not happy with the service during your first 7 days you can cancel, and we will provide with a refund – no questions asked.

In HostHaunt we treat every customer as a king, so you don’t have to pay for Premium Support to get one.

We accept a wide variety of payment methods including bKash, Nagad, Rocket, Upay, other Local and International gatway and etc.

Nothing. Our DDoS protection is free of charge for all HostHaunt customers and it is activated automatically for all servers and webspace packets in the HostHaunt data centers. Both our existing customers and new customers have to do nothing, your uplink will be automatically and permanently guarded by our DDoS protection.

Advanced Plans and Add-Ons

Upgrade your plan for advanced features or enhance your account with optional add-ons

Multi-Server Managment

Need more than one account? Add shared, VPS, or even dedicated services to your account with ease. Simply log in once.

Access Control

Create unique passwords restricting access to different areas of your account. Generate one for billing and ownership information.

Content Delivery Network

CloudFlare is built directly into your account. An advanced content delivery network, it automatically increases the performance of your site.

Domain Privacy + Protection

With Domain Privacy, you maintain full control and ownership of your domain name, and your personal information won't be made public.

Spam Protection

Spam protection is an essential spam detection tool can help user by eliminating unwanted messages and improve system performance by keeping unnecessary traffic off email servers.

10x Faster Speed

Speed is the key of any website. With our Web Hosting we are using LiteSpeed webserver which is 9x faster than Apache.

How we ensure best Service

Our goal is on impeccable customer service and treating customers as partners who mutually benefit from the interaction

We Host Worldwide

We have several offices around the world full of people, working to provide you an amazing experience with HostHaunt

High Standards

We don't tolerate child porn, spam, exploits, malware or any other websites that promote violence or racial/religious intolerance.

24/7/365 Support

We provide 24×7/365 Free Customer support via Email, Support ticket, Live Chat also instantly phone call support.



Talk to one of our hosting specialist who will review your needs and propose a tailored hosting solution that will match your specific business reality and needs.